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The Perfect Rug. Your size, your style. Perfect.
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Comments from our Customers
 
DateThoughts
3/25/14We absolutely love our custom sea grass rug! I couldn't find a ready-made rug in the size that I needed for our dining room. Being able to customize the size we needed made all the difference. The customer service was responsive and kept us updated to the status of our rug. Highly recommend!
3/25/14I love this rug finally a rug to really fit the space. No longer just making due. The workmanship is the best I've ever seen
3/25/14Customer service and support was very good, friendly and responsive.
3/18/14We really like it. It is of good workmanship and just fits the space that it was intended for. The color is true to what was shown online. Glad to have had info to be careful when opening so as not to cut it. anything.
3/18/14We are very pleased with the rug we purchased from Perfect Rug.
3/18/14The company is well named- My rug is the Perfect Rug. It was exactly what I was looking for and the sample was exactly what I received. I would highly recommend the Perfect Rug.
3/6/14We were very happy with the end product that we got. The website was pretty user friendly and allowed to see exactly what we re getting.
2/25/14I love the rug! it is very good quality, fits the room perfectly! The shipper was not so great, but other than that things turned out fine.
2/5/14We LOVE the rug. We are quite pleased with how it came out. It was great to find a place that would make a rug the size that we needed.
1/28/14I am very happy with my rug - the material quality, workmanship, and style, color availability all contributed to my satisfaction. I especially commend you for allowing reasonably priced samples to be purchased to ensure that when you purchase a rug you know exactly what you will be getting. The only problem I had was my own fault. I mean't to select the San Marcos Square Murano Glass but somehow clicked on the San Marcos Square La Creme.
1/28/14Looks great, we love it
1/23/14I ordered 2 rugs with the same material for my kitchen. I was amazed and thrilledto get a call from Perfect Rug checking too see how close the rugs would be positioned because the material in stock would be from two different dye lots and would be noticeably different if they were to be close. I said they would be very close, so they ordered more material so that both rugs would be from the same dye lot. I was so glad they checked and took the extra steps instead of sending 2 non-matching rugs.
1/18/14It is perfect.
1/14/14The rugs are awesome!
1/10/14Was really happy with the rug and the price
12/31/13Love it, looks great ! It was easier than I thought it would be to order without actually seeing the rug.
12/30/13It is perfect for what we wanted it for
12/11/2013Thanks so much. I love the Perfect Rug. It is so amazing to get a rug made to your own specifications and get it so quickly!
12/04/2013I love the rug but the packaging caused me to cut three holes in the binding while removing my rug from the box. It would be helpful to wrap it in something before putting it in the box. At the very least put some sort of notice on the box to be careful.
12/03/2013Ordered a very large seagrass rug, the rug is beautiful - have had allot of positive comments over the Thanksgiving holiday. Hoping it holds up well.
11/22/2013It was a PERFECT RUG!!!
11/19/2013Very please with rug, shipping, and service.
11/19/2013Ecstatic
11/19/2013We love it!
11/19/2013Turns out, it's perfect. custom size to allow surrounding wood frame makes all the difference.
11/17/2013I am very pleased with my rug, thank you! It fits perfectly and nice quality.
11/05/2013I'm happy with it! Wishes I would have has a few options with patterns but this looks good too!
11/02/2013Love my new rugs! They turned out perfectly and look fabulous. I plan to order two more for other spaces on our boat.
10/31/2013PERFECT!!!
10/22/2013Very happy and satisfied
10/22/2013They really are perfect!! I couldn't be happier.
10/22/2013The 10 x 12 grass rug with surged edging in Biscayne Natural is truly the Perfect Rug for our white tile floor seating area. Love it!
10/22/2013Love my new rug! It looks great & the quality is super!
10/12/2013This is the second time I have ordered from you in the last year. I love both products and they each meet my expectations.
10/09/2013this is my 3rd rug from Perfect and they very nearly are.
10/08/2013Absolutely love my rug..perfect color size and shape
10/01/2013Service was good, timely and thorough communication.
9/24/2013Very efficient--well handled by salesperson--great way to fill certain carpet requirements--easy to do
9/19/2013The color matched the online photo very well. The cut was perfectly rectangular. The edge trim was high quality excellence. The order was processed and shipped promptly and I was able to recieve UPS tracking and it saved me an unnecessary trip to my private mail service. Bottom line: I will reccomend you to my friends.
9/17/2013Looks great. thank you
9/04/2013I oredered small rugs for the steps on our sailboat and they worked perfectly. Thank you!
8/28/2013Great concept, fantastic customer service
8/27/2013It is wonderful
8/13/2013I am a very satisfied customer.
8/07/2013Print was larger than I anticipated due to how it was shown on line; therefore, it is bolder than I had desired for the area. The length is perfect and over all I like the runner, just wish the print was tighter.
8/06/2013Great! Perfect idea made to order size
7/23/2013Love the rug! The quality is great, it shipped very quickly, a Perfect Rug!
7/23/2013Very happy with the process and the actual rugs received.
7/17/2013Fits area perfectly
7/13/2013Great (& helpful) people to talk with by phone, by online chatting and by email. Actually a much better buying experience than working with local floor covering dealers.
7/10/2013The perfect rug was easy and I am really happy with the product.
7/10/2013The rug is great, although it has yet to completely settle. There are small ripples on both ends still.
7/02/2013The rug turned out perfect! Color just what I expected and great quality. Would order again.
6/25/2013I am a manager at Bloomingdales NY Flagship store. I commend you on an easy to use website and delivering a quality product. My custom sisel runner is actually nicer than the pictures I ordered from. I took a leap of faith and was handsomely rewarded. I am also the President of our Condo Association and I showed everyone our new custom rug at our last meeting. They were all impressed and asked for your information. Well Done! Sincerely, Ron Rosati
6/24/2013Just a delightful experience from start to finish. Love that you will send samples out, it makes it so much easier to choose the "Perfect Rug"!
6/11/2013It wasn't exactly as I expected it, but I love it!
6/04/2013WHAT'S IN A NAME? This one says it all- 'The Perfect Rug'- What else!
6/04/2013Everything went perfectly. Thanks!
6/04/2013I worked with Sherry on selecting the perfect material for two area rugs for my home. Initially, I picked one option and placed my order, but started to have serious doubts about my selection. Sherry took the time to speak with me about my concerns and immediately sent out extra options for me to consider. Thanks to her efforts, I now have two gorgeous area rugs that are the perfect color and texture for my spaces. They arrived intact, clean and ready to go! I would absolutely order from the Perfect Rug again...
5/30/2013First experience with Perfect Rug great. Product was exactly what we wanted.
5/30/2013The rugs were perfect!
5/29/2013Extremely Happy!
5/21/2013I am a repeat customer. I purchased a small area rug for my foyer over a year ago. I really liked the fact that I could pick the size, colors, material and even pricing which made it easy to come up with just the right rug without a tedious search. The rug arrived 2 weeks after I ordered it.
5/21/2013The rug finally arrived, today, after many calls to find out where it was and why the delivery company wasn't calling to plan a delivery. The product is exactly what I ordered and very nice.
5/18/2013Service was fabulous - unexpectedly so!
5/15/2013I love the rugs. They look great and were just what I expected.
5/14/2013Looks nice. Made to the specifications we submitted. I've recommended your company go several friends.
5/14/2013i was better than expected and trust me I never say that but your shipper was not good waited all day
5/14/2013We couldn't be happier. We've ordered 4 large sisals so far, with the exact material, binding, size and shape we wanted. Even an octagon, which was much easier to order than anticipated.
5/14/2013very nice
5/07/2013The 2 rugs I ordered were perfect for my living room and dining room. I loved being able to get a sample swatch.
4/30/2013Really like the custom size options and the selection of materials.
4/30/2013I have ordered rugs from The Perfect Rug twice in the last year, and have been super pleased with the items I have received.......great quality!
4/24/2013This proved to be an excellent way for me to get exactly what I needed for a unique space. The online color swatch for the border material was a little lighter than the real thing but it works! Excellent experience all the way around!
4/24/2013Perfect. Just what we thought we ordered is what we received!
4/23/2013all went well except the rug was slightly dirty on one even though very well wrapped.
4/23/2013Couldn't have asked for more. It came so quickly that I was hardly ready for it! Thanks.
4/23/2013Great samples...made the decision making easy
4/23/2013I had a very positive buying experience with Perfect Rug. I ordered two unusual sized rugs (the website pictures were very accurate and the website itself is very user-friendly). When I called to query the status of my order, the person was efficient and friendly. The rugs arrived within in the stated time and were perfectly sized. I will easily recommend Perfect Rug.
4/09/2013My Perfect Rug is perfect! Absolutely beautiful and perfectly made to my specifications. I am thrilled!
4/09/2013I love this company. You can get difficult to find sizes and you are generous with swatches. I like that the website suggests the correct border. When I ordered swatches, you also included border samples, which is nice.
4/06/2013We are extremely satisfied with the quality of the rug and the expectation is exactly what was represented online.
4/02/2013The pattern isn't as visible as I imagined after seeing the picture on line
4/02/2013The rug color does not exactly match up with the sample (its lighter). But we can understand the reason, and live with it.
4/02/2013Love our rug. Thanks
3/30/2013great rug! wonderful service
3/28/2013We love ur new rug - so easy to order and it's just what we wanted.
3/27/2013Very easy ordering process.
3/27/2013This was the only vendor that I found who offered custom sized area rugs. I needed an odd sized rug for a space and was able to have one made that fits perfectly. Samples of carpet were shipped out promptly free of charge.
3/26/2013The rug is perfect and as described.
3/26/2013I loved working with the Perfect Rug team!
3/19/2013Great service!
3/19/2013I love this rug. I have an odd size area to cover and I couldnt find a rug that wasnt oriental style. I didnt want another orenital rug in the my house.I wanted something different. The rug I got from you is just what I the rug that I had in my head but couldnt find. Perfect color,design,and size. I love it. I enjoyed the fact that you could order samples get them quickly and live with your choice for as long as you needed without pressure to return the samples. The rug is truely perfect
3/13/13Love it, perfect size and color for our entryway. I am recommending your site to friends, it was so easy and so very clever the way I could choose the material and color and have a sample sent to me.
3/11/13Works perfectly. And great to find a company that can make rugs to odd sizes.
3/10/13I LOVE my new rug!!! This was the easiest process--great selection, top quality, and fast shipping! I could not be more pleased with the overall experience!!!
3/9/13The rug was beyond my expectations! The size is perfect and the quality of weave looks like the real/natural thing.
3/6/13Your associate (Denise was it? Her emails says Terri but I think she said her name is Denise!) was very helpful @ steered me to a better product than what I had first planned to purchase.
3/6/13great to get a rug that works well for the space chosen
3/5/13Rugs were received in the time expected, and were made as ordered. No complaints, my expectations were satisfied.
3/5/13I love the rugs.
2/28/13looks great
2/27/13The ordering of samples was a bit trying. The final product was lovely.
2/27/13Great service. Great product
2/26/13Love my new rug. Would purchase again in a heart-beat!
2/26/13WE LOVE IT!!!!
2/19/13Excellent customer service and product. The rug is true to size and looks great. Thanks
2/13/13Love the rugs.
2/12/13The rug was exactly to my specifications. I could not be any happier with the quality of the product, the workmanship, the completed product or the timeliness. I had personal contact with this company and they were very helpful.I had some very specific needs and they were met expertly. Highly recommend.
2/9/13Great service and great product!
2/5/13Once my order was placed, I was kept informed via email the progress of my order. Arrived exactly as ordered, well wrapped. I would use Perfect Rug again. Excellent service in providing samples before I made decision.
1/30/13My Believe Cinnabar rug(specially made to perfectly fit my 9' x 4'6" entry way) is absolutely PERFECT!!!! I now understand why it is called the Perfect rug. I love everything about the color, the fit and especially the padding I chose to be sewn onto the back of rug. I will recommend the Perfect Rug to anyone looking for the highest quality rug. I can't say enough good things about my new rug and this company.
1/23/13It's beautiful and turned out just like I'd hoped!
1/22/13I loved my experience with the Perfect Rug. I have told several people that if they are ever wanting to order a rug that The Perfect Rug is the place to order from. I loved that when I was trying to decide between three materials for my rug, that I was sent three free samples with border samples. That was amazing. Having the sample made it so easy to decide which one to order. The dimensions of the rug I needed was pretty uncommon and I love that I was able to order a rug specific to the exact size I needed down to the inch. Once I ordered the rug I reallt appreciated the e-mails I was receiving that were updating me on throughout the entire shipping process. On top of all of this, I can not believe that the rug arrived at my house within a month of ordering it! I also needed to contact The Perfect Rug via phone for a question at one point and that experience was pleasant and easy. I also was given a coupon code which was very nice. Also, the website was very easy to navigate on. I am so thankful for this easy process and absolutely love our rug.
1/19/13We ordered three rugs from your company, in two orders. The first was for our entry way. Perfect berber, fits perfectly. The second order was for our main entry areas both the back door and the foyer. We received this order today, and we are very happy with the quality and appearance of these rugs. A great experience - able to choose from a wide variety of carpets + finished edges and backing in the perfect size. Thanks for doing what you do! Best Regards, RCBinTN
1/17/13I love my rug. The process was so easy and they gave me recommendations that worked so well. I even ordered a rug to go by the front door with the opposite colors. I cannot say enough about this wonderful sight. I love my rug. Susan
1/16/2013Awesome experience! The sample kit was great and helped me make my buying decision. The rug was easy to order and came when it was supposed to, with excellent follow-up via email.
1/16/2013I was most pleased (and suprised ) with the help I received in selecting the correct rug materials. the help I got was outstanding!
1/15/2013I love my new rug. It's the perfect size, perfect color and was easy to order!
1/15/2013Love it!
1/10/2013It was easy to get samples and decide what kind of rug we wanted. The rug is great quality...Nice work!!!
1/10/2013I love my new rug!
1/08/2013I love my rug!!!!!
1/08/2013Beautiful rug!
1/08/2013All around fantastic web-site, product selection, deliver and the rug is perfect!
1/08/2013This was a really satisfying purchase in every way.
1/16/2013You met my expectations. Thanks.
1/08/2013The rug itself is great but I wish I had picked out one with more design. My fault, not yours.
12/28/2012Love my rug! Thank you.
12/18/2012Perfect! Exactly the correct size. Good quality.
12/18/2012It's great - a perfect fit for our awkward space; great quality, lovely pattern - very pleased!
12/18/2012Great service! Loved the free samples. Only thing I would say other than that - a bit pricey, but I guess we will see how well it holds up. We are using it as any entry rug for our RV and needed a size I couldn't find elsewhere.
12/12/2012Excellent! The only thing better would be if samples were free.
12/12/2012My rug is soft underfoot and fits perfectly in my room.
12/12/2012Love it. Great color, great quality. It was really easy to order. The only issue was having difficulty in rug options that would fit our room. . .had to order multiple rounds of samples.
12/13/2012Love the new rug! Better than expected. When I can decide on what to put in other rooms will order again.
12/11/2012We love the rug. The sizing was perfect. This is exactly what we were looking for. We searched all over for a reasonably priced, yet good quality, customizable rug and Perfect Rug is the place to go. The ability to order samples from the web site is wonderful. We received the samples quickly in the mail the online customer service was excellent.
12/11/2012Our new rug is even more beautiful than we imagined. It is the perfect size for the area because we were able to customize the dimensions. I wish you could see it in the room. It's perfect!
12/11/2012We really love our rug. It is high quality, feels great on our feet, and looks wonderful underneath our dining room table. We use our table in a non-traditional orientation, so we needed a custom-sized rug to fit our space.
12/05/2012The rug was great. It was wrapped very well for shipping and we are very pleased with it.
12/04/2012I have ordered and received two area rugs from you. Both are exactly as I requested; they look fantastic and I couldn't be more pleased.
12/04/2012Love the rug. Exactly as promised. Great website. Great customer service. Loved the samples!
12/04/2012I really love my new Rugs and i also like the style of the boarder.
11/30/2012Thank you -- the rug came in the right dimensions, color, etc. It was surprisingly easy to buy a custom rug over the Internet.
11/28/2012I ordered a runner from you and was very pleased with it. Easy to order from you and quality of carpet was great.
11/28/2012We could not have asked for a better experience. With the samples you provided and the flexible sizing we were able to make the right choice for our home. This is a terrific online experience and we will let our friends and family know that The Perfect Rug is the place to shop. Thanks
11/27/2012nice rug. the trim color swatches were a little lighter online than actual color.
11/27/2012Great color and fit perfect - LY. My husband was not sure about ordering a rug online for his den...he loves it!
11/27/2012The web site is great. It was easy to move through the options and ordering process. I am going to order another rug from The Perfect Rug, so don't mess with the web site!
11/14/2012We love our Perfect Rug. Thank you.
11/14/2012Love my rug, size was perfect and ordering was painless!
11/13/2012I did order a rug.
11/13/2012I have now purchased 3 rugs from TPR....all have been exactly perfect! Even had a problem with the first one that was my fault and TPR was very forgiving and made a deal with me, even though the rug was already cut.
11/04/2012well made but a little expensive. color of rug and border were just what i wanted.
11/01/2012I am so extremely satisfied with my rug purchase. The high quality for the reasonable price is going to make Perfect Rug my go to store.
10/31/2012I love my rug. Great quality
10/30/2012Love my new rugs, and love the fact that I could choose the size and everything else! Great website to work with! Great customer service with Amy who help me on the phone.Thanks!
10/26/2012I am more than pleased with my experience with The Perfect Rug. From my search on the website, to the samples I received, to the ordering process, to the final product, you rock!
10/23/2012Once I got the rug unwrapped, which took 1 hour, I was happy with the quality and the look of it.
10/23/2012Easy to work with...responsive.
10/23/2012Your records show that I looked, but didn't purchase, when I actually did purchase a rug.
10/23/2012Helpful to work with
10/16/2012I did order a rug fir a client-- and it is beautiful/ love the backing, the binding... Thank you!
10/09/2012Love the rug and plan on buying more of the same very soon.
10/05/2012The samples and tape measure were very useful!
10/03/2012I was extremely pleased with the ease of purchase. The rug was exactly what I had chosen online. The color, border, and pattern matched perfectly to the palettes online. I would definitely recommend Perfect Rug to others.
10/03/2012I would have appreciated an invoice mailed to me after I placed my order. The border on one rug was soiled in 2 places. I really like the way in which the samples were mailed to me. They helped to avoid a costly mistake. I like that you recommend specific borders for the rugs.
10/03/2012As a designer, I love the Perfect Rug Company. It allows both myself and clients to customize a rug for their space. They have quality rugs & quick shipping.
9/26/2012I really like you company and your rugs. I would order again. Also, what i ordered were small rugs, i dont consider them samples. They are the perfect solution to covering a foudation crack in my foor where the ceramic tile had was also cracking. Thanks!!!!
9/26/2012It looks great and we are enjoying it very much. Would highly recommend this company to anyone!
9/25/2012I like it. It looks great.
9/25/2012Seemed like the color was different than the sample but they are cute and do the job.
9/18/2012Love my custom made rugs.
9/18/2012love it
9/12/2012I would love my rug except for the fact it has a dark stripe. I actually thought it was seam until I looked at it closely. Of course, I know it is a natrual fiber rug and probably isn't going to be perfect but this one dark stripe really stands out and is very noticeable :-(
9/11/2012Very happy with the rug. It was perfect for behind my husband's desk and his chair rolled well on it. Lovely rug.
9/11/2012See below in #7 - very happy with the experience with Perfect Rug, but you should look in to your process and service levels from your delivery agent.
9/11/2012Love the rugs. Appreciated all the help while ordering from Amy. Have already recommended Perfect Rug to friends.
9/05/2012Well, I'm a designer so I was very Skeptical of ordering online..but the rug was for myself so I'd rather be disappointed than a client!!! I ordered a large seagrass and I love it..it came out beautiful.. My only issue was the wrapping on one end was torn and some of the binding was dirty. Also the delivery company dropped the rug in my driveway and was going to leave it there until I caught the guy and told him my husband was on a business trip and could he please at least put it in the garage....which he did.
8/29/2012I had a great experience. I found a rug that would work and I had questions, so I called and spoke to a very helpful woman. It looks great in my room. exactly what I selected. Pictures are exact.
8/28/2012I ordered a custom size rug to fit an odd-sized small area. While the rug was expensive I am extremely happy with the quality and the dimensions, which fit just perfectly into the alcove for which it was made.
8/22/2012It's exactly what I wanted, but it won't sit flat. I am hoping it relaxes over time, but I'm a bit stressed about it. I created a round Siessel rug with a canvas trim. The trim wnats to curl up and trip people, and the rug has warps in it that seem to be relaxing. I am hoperful for a good experience, because without you, I'd never have found the exact thing I needed.
8/21/2012Your service is awsome. I really like the quick turn around for samples as well as the attention to details with regard to the border reccomendations and the measuring tape, etc. I would only say that viewing actual colors is a bit difficult on the site. I ordered samples a couple of times to narrow my choice down but it was all good. The quality of the finished products were really good also. I know its not that easy but I would have liked a few more color options in the categories where I was purchasing.
8/21/2012Love the rug's look and feel, though it was a little pricey. Also, within a week, one of the loops already began to come loose, so I'm not convinced it'll last.
8/21/2012Very satisifed - I ordered a small rug to replace
8/21/2012Looks great
8/08/2012We received what we ordered on time. The rug and pad appear to be of good quality.
8/08/2012After I receive my rug orders, it is clear that quality, tons of effort, and real craftsmanship went into each rug. I am always impressed! Amy has always gone above and beyond and that is truly why I continue to order - the rugs are great...but the service is even better.
8/08/2012Rugs arrived quickly and are exactly as we specified. We are very pleased!
8/07/2012website navigation could be better. Need more color choices for borders.
8/07/2012love it! fits perfectly - it is exactly what I was looking for.
8/07/2012color is always a bit different on a computer...
8/07/2012I love the rug and it is exactly what I expected.
8/07/2012Excellent experience.
7/31/2012Amy Wink was a pleasure to work with. We had a shipping issue and she stuck with it and saw it through until the very end. I appreciated her diligence and it turned an otherwise difficult situation into a seamless one. Thanks, Amy!
7/18/2012very nice job, looks great, thanks
7/17/2012Order process great. Help with question excellent. Delivery not good.
7/10/2012I was amazed at the prompt service and the quality of the product that I received!
7/07/2012great design and color
7/03/2012To find the Perfect Rug is hard, while shopping online, but when I found your website, all that anxiety went away, it is thy perfect color, texture and excellent craftmanship
7/03/2012Always a pleasure doing business with you. Easy and quick transaction.
6/25/2012Very pleased with the ease of the experience from the website, to the sample orders to the actual purchase and receipt of rug. Thank you!
6/22/2012We are absolutely thrilled with our new rugs, we love everything about them. It is the "perfect" understated elegant look that we wanted.
6/20/2012We love our rug, but people having this delivered to a home really need delivery service. Otherwise they literally drop it at your driveway.
6/20/2012Excellent product and service.
6/19/2012Very nice rug- I am happy with the look and it matches the samples very well.
6/19/2012I was very please with the rug I ordered and the promptness of delivery. I will order from the perfect rug again.
6/19/2012I love Perfect Rug! I needed a rug in an uncommon size and could not find one anywhere in stores. Then I found Perfect Rug online and was thrilled! The customer service was excellent. I ordered samples multiple times, and I received a prompt response when I emailed with questions. Also, the rug was delivered within 2 weeks of ordering. I love it and it fits the space perfectly!
6/19/2012The rug is exactly what I ordered. However, the small samples make it impossible to really tell what the rug is going to look like in your room. I appreciated all the samples you were willing to send - just wish they were longer strips so you could really see the effect in the room.
6/19/2012Love my rug. Was exactly what I expected. Only complaint is rug pad was cut a little crooked so needed to be trimmed.
6/12/2012The rugs are perfect. The color I needed had to be special ordered and it was still very fast from order date to delivery. Service was outstanding!
6/12/2012Perfect! Absolutely perfect. Cleint loves it. Makes me proud of my work. It arrived on time, very well wrapped- and truly is- gorgeous. The sweet scent of Serengeti sisal puts the crowning touch on a 30K project.
6/12/2012Love the rugs. Great concept to design size and material of rug.